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All dogs that attend daycare or dogs that are groomed at the Ranch must be spayed/neutered by the age of 9 months.

My dog isn’t fixed, can they come for daycare?

At the Ranch, we work hard at creating a safe environment for dogs. Although every dog is evaluated prior to open play, disagreements or altercations may and will occur from time to time – similar to the playground at a child’s daycare. Our team is highly trained to understand dog body language and proactively manage the playrooms so that when one dog offers a correction to another that is not well received, we intercede before it escalates. This may result in removing a dog from open play or doing rotations among dogs in potential conflict. Additionally, staff is also trained to recognize that dogs sometimes need a little “me time”, so we utilize the crates to allow this quiet time for the dog.

Why is my dog sometimes seen in a crate during open play time?

Food is prepared exactly as requested by each pet parent.

How does mealtime work?

Your pups assessment will take around 1.5 Hours to complete.

We like to take the process slow to ensure we acclimate your dog to the new space as safe as possible. The process starts when you drop off your dog, we will bring them to our assessment zone and typically have a human hangout in zone with them for 15-20 minutes and warm them up to the new area. After we feel they have adjusted we begin with escorting a low energy daycare dog into zone with them and monitoring initial greetings/sniffs. If all goes well and we like the way they say hello we will then escort a couple more dogs with moderate energy levels into the zone with them and monitor greetings/play to ensure everyone involved is safe and happy. 

At this point if your dog is still enjoying their stay we will continue to moderate play/hangout and discern whether or not they are ready for the actual daycare play zones. If we decide they are ready you will receive a call from us letting you know how things went and giving you the password to our pup cams so you can watch your pup on their first day. Our free assessments come with 5 hours of daycare (time starts after initial drop-off) assuming your pup has passed and is having a good time. If they are really enjoying their stay they are more than welcome to play all day but after the 5 free hours we do charge $32 for a half day of daycare.

What does the meet and greet entail?

At the Ranch, we strive to create a safe environment for dogs but we acknowledge that not every dog will get along. Our team is highly trained to understand dog body language, and if we see that an animal is becoming agitated and over stimulated, we will take steps to remove that dog from the situation before it can escalate. Since our environment is like a child’s daycare, we do acknowledge that the occasional squabble may break out. That’s why we train our team to recognize these situations and remove a dog that may cause problems with other canines.

What happens if there’s an incident between my dog and another?

At the Ranch, your dog’s safety and wellbeing is our first and foremost concern. That’s why we have a number of measures in place such as double doors, full walls, certified pet-friendly cleaning supplies, floors made from compressed rubber to reduce the impact on the pads of dog’s feet, joints and hips, soundproofing throughout to keep nervous dogs at ease and a climate-controlled environment. We’ve also put various protocols in place to reduce the risk of illness and accidents. To further this objective, we require that all furry friends are current on required vaccines. Vaccinations must be given by your veterinarian at least 48 hours before attending the Ranch. It is our preference that vaccines are given seven days prior.

Rabies, DHPP and Bordetella. Additionally, we ask that all dogs are free of any communicable diseases for 30 days. Below is additional info on the required vaccines: 

  • Rabies: Required once at 16 weeks of age in puppies, then given again 1 year later (1 year, 4 mos. of age) and then every three years going forward. Dogs are required by law to be vaccinated against the rabies virus because this deadly virus can spread to humans.

  • DHPP (DHLPP) (also called Distemper): Required as a puppy series beginning at 6-8 weeks old, boosted twice at 3-week intervals and again a year later. Like rabies, after the first year, the distemper/parvo combination vaccine can be given every three years.

  • Bordetella: Required to be current by 12 months from date of vaccine. Most veterinarians recommend the Bordetella vaccine be given every 6 months to maintain a high level of immunity for dogs who are often in social settings.

Influenza vaccine is not required but highly recommended if available in your area

What vaccinations are required for my dog to stay at the Ranch?

Yes! We require that all dogs are on a leash or slip lead with a quick release collar/harness both in our parking lot and in our lobby.

Do I need to bring my dog on a leash?

We usually give people 5 minutes leeway if they have contacted us to let us know they are running late and ask that they not do it over and over. After that it is $1.00 per minute.

What happens if I am late to get my dog?

Besides giving you a safe environment to leave your dog in, it will also help with their socialization and help them to stay fit and active.

What are the benefits of dog daycare?

Frequently Asked Questions

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